Accessibility

Your Library values accessibility and is working to ensure our library branches can be visited by every community member.

Learn more about the accessibility features of your local branch below.

Image of Bayswater Library exterior Bayswater Library
Shop 26 Mountain High Shopping Centre
7-13 High Street
Bayswater VIC 3153
Accessible Parking
  • 3x Accessible Parking spaces that belong to the Mountain High Shopping Centre (available from High Street car park).
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heighted customer service counters for sitting and standing
  • Library on one level (Ground Level)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilets
  • One accessible toilet (belongs to Mountain High Shopping Centre on Level 1).
Communication aids
  • Bayswater Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Bayswater Library Access Key (text only)
  • Communication Board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Belgrave Library
Reynolds Lane
Belgrave VIC 3160
Accessible Parking
  • 2x Accessible Parking spaces directly in front of the library entrance.
Physical features
  • Automatic entry double doors
  • 2x heighted customer service counters for sitting and standing
  • Library on one level
  • Wide browsing spaces of book collections
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy pull hand door
Sensory Storytime
  • Storytimes for children aged 3-6 years who may find regular Storytimes overwhelming. Book now.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Boronia Library
Park Crescent
Boronia VIC 3155
Accessible Parking
  • 2x Accessible Parking spaces to the left of the library entrance
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heighted customer service counters for sitting and standing
  • Library on one level (rear door has one step down)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy sliding door with handle
Communication aids
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Croydon Library
5 Civic Square
Croydon VIC 3136
Accessible Parking
  • 2x Accessible Parking spaces at building entrance
Physical features
  • Automatic half double doors at entry to building (large enough for electric scooters or wheelchairs)
  • Automatic double doors at entry to library
  • 2x heighted customer service counters for sitting and standing
  • Mostly physically accessible with some furniture moveable if required
  • Library on one level
  • Wide browsing spaces of book collections
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy push handle door
Auslan Storytime
  • Storytimes featuring an expert in Australian Sign Language (Auslan) who interprets the session alongside a storyteller. See upcoming sessions.
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Ferntree Gully Library
1010 Burwood Hwy
Ferntree Gully VIC 3156
Accessible Parking
  • 1x Accessible Parking space
Physical features
  • Low vision dots upon entry
  • Hand rail upon entry, with slight path incline
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 3 of 4 total building exits are accessible (one has fire steps down to external path)
  • Wide browsing spaces of book collections
  • Library is on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Small door
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Small space
Changing Place
  • Available with MLAC key (available from staff)
  • Automatic door
Communication aids
  • Ferntree Gully Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Ferntree Gully Library Access Key (text only)
  • Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Healesville Library
110 River Street
Healesville VIC 3777
Accessible Parking
  • 2x Accessible Parking spaces at rear of building
Physical features
  • Automatic entry double doors
  • Mostly physically accessible with some furniture moveable if required
  • 2x heightened customer service counters for sitting and standing
  • Public PCs available at sitting height and standing height
  • Wide browsing spaces of book collections
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Hand rail next to toilet
  • Light push handle door
  • Door entry space wide enough for electric scooters or wheelchairs
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Knox Library Level 3, Westfield Knox 425 Burwood Hwy Wantirna South VIC 3152
Accessible Parking
  • All on-site parking belongs to Westfield Knox Shopping Centre – charges may apply
  • Accessible Parking spaces are available directly on level 2; others available nearby. Access can then be made to the library via lift to level 3.
Physical features
  • Automatic entry double doors
  • 2x heightened customer service counters for sitting and standing
  • Library on one level
  • Wide browsing spaces of book collections
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Large space
  • Door space wide enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy pull hand door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Console Gaming
  • Nintendo Switch, PlayStation 5 & Xbox Series X consoles available to play in branch. See staff for more information.
Image of Belgrave Library exterior Lilydale Library
Building L5
Box Hill Institute
Lilydale Lakeside Campus
Jarlo Drive
Lilydale VIC 3140
Accessible Parking
  • 3x Accessible Parking spaces near closest entry door to library (all spaces belong to Box Hill TAFE but are free for use by any visitor)
  • Gravel car park area
Physical features
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Library on two levels, with entry doors to both levels
  • Electric ramp chair lift available between levels
  • 2x heightened customer service desks for sitting and standing
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available (belongs to Box Hill TAFE but is free for use by any visitor)
  • Roughly 20 steps from library
  • Small door but big enough to fit electric scooter or wheelchair
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Small space
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Miller’s Homestead
Cnr Dorrigo Dr & Melrose Ct
Boronia VIC 3155
Physical features
  • Building accessible from stairs with rail at entry, or 2x side doors with ramp access near rear
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Small door that can accommodate electric scooters or wheelchairs
  • Hand rail next to toilet
  • Medium heavy turn handle push door
  • Medium-size space
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Montrose Library
7 Station Street
Montrose VIC 3138
Accessible Parking
  • 2x Accessible Parking spaces allocated to the Town Square
  • Spaces are tight
  • Accessed via side lane before turn off for general parking
Physical features
  • 2x heightened customer service desks for sitting and standing
  • Automatic entry double doors
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available (shared with Yarra Ranges Council facilities)
  • Outside library space, but attached to building inside
  • Hand rail next to toilet
  • Medium heavy push handle door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exteriorMooroolbark Library
7 Station Street
Mooroolbark VIC 3138
Accessible Parking
  • 5x Accessible Parking spaces available at the front of the library building
Physical features
  • 2x heightened customer service desks for sitting and standing
  • Public PCs available at sitting height and standing height
  • Automatic entry double doors
  • Ramp at front entrance with rails
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Medium-size space
  • Hand rail next to toilet
  • Light pull handle door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Realm Library 179 Maroondah Hwy Ringwood VIC 3134
Accessible Parking
  • All on-site parking belongs to Eastland Shopping Centre
  • 2x Accessible Parking spaces available on the other side of Ringwood Town Square (Eastland Level 3), approximately 60m from library entry
  • For information about public transport, parking and driving directions, consult our Visitor Information sheet
Physical features
  • Automatic entry double doors
  • Library is located on Realm Level 1 (middle level)
  • Stairs and elevator access to Level 1, including extra-large elevator that can fit electric scooters (towards rear of building)
  • 2x heightened customer service desks for sitting and standing
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Sensory Hub on site (the “Cave”) (Availability may depend on bookings – contact us ahead of time if unsure)
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • Accessible toilets available on every level
  • Hand rail next to toilet
  • Medium heavy push handle door
  • Door entry space wide enough for electric scooter or wheelchair
  • Large space
Changing Place
  • Available with MLAC key (available from staff)
  • Automatic door
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
  • Hearing Loop available in the Cave (event space). Transmitter, headphone and disposable headphone covers available from Realm Library staff.
Public PCs
Image of Belgrave Library exterior Rowville Library
Stud Park Shopping Centre
Stud Road
Rowville VIC 3178
Accessible Parking
  • All on-site parking belongs to Stud Park Shopping Centre
  • 2x Accessible Parking spaces available in front of library
Physical features
  • Large automatic entry single door, wide enough for electronic scooters or wheelchairs
  • Mostly physically accessible with some furniture moveable if required
  • Wide browsing spaces of book collections
  • Library on one level
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Door entry space wide enough to fit electric scooters or wheelchairs
  • Hand rail next to toilet
  • Medium heavy pull handle door
  • Medium-size space
Communication aids
  • Rowville Library Access Key: A customized accessibility guide that provides tailored information on library access, including photos. Text only version: Rowville Library Access Key (text only)
  • Communication board: A set of symbols, pictures or photos that someone can use to point to, to communicate with those around them. These are tailored specifically for the library and can be found at the reception desk.
Text Magnifier
  • Available for use
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs
Image of Belgrave Library exterior Yarra Junction Library
1A Hoddle Street
Yarra Junction VIC 3797
Accessible Parking
  • 4x Accessible Parking spaces at the front of the building
Physical features
  • Automatic entry double doors
  • Ramp and stair access to entry with rails
  • Mostly physically accessible with some furniture moveable if required
  • 2x heightened customer service desks for sitting and standing
  • Wide browsing spaces of book collections
  • Library on one level
  • Public PCs available at sitting height and standing height
Assistance animals
  • Welcome. Please ensure badge and jackets are brought with you.
Accessible toilet
  • One accessible toilet available
  • Hand rail next to toilet
  • Medium heavy pull handle door
  • Medium-size space
Alternative assistances
  • Large print collections: There are a number of books and magazines that are printed with a larger font size to make it easier to read.
  • Audiobooks: There are a number of physical and digital copies of voice recordings of books available allowing you to listen to the book rather than read.
  • eBooks: There are thousands of books available digitally that can be accessed anywhere on your own device. Learn more.
  • Online resources: There are journals, newspapers, webpages, online databases and multimedia materials that can be accessed anywhere on your own device. Learn more.
  • ReaderPen: A convenient portable tool that allows you to scan text and have audio read out in natural speaking voices. The devices are available for loan.
  • VOX Books: There are a number of children’s books available for loan that have a permanently attached VOX reader (audio) that transforms the regular book into an all-in-one read-along.
Public PCs