Advertised positions

If you enjoy a challenge and relish being busy – welcome.
ERLC libraries are busy lively places with people of all ages using our facilities, services and participating in library programs.

Are you the right candidate to join our Knox Library Team?

We have 2 new positions:

Customer Service – Librarian   
Band 5 Level A-D
Knox Library 
Permanent full time – 35 hours
$73,694 – $86,059 

As the Customer Service Librarian at Knox you must be able to: 

  • Evaluate resources and find the best ones for addressing different questions or issues
  • Adapt to new tools, systems, and situations as they arise – library and information technology is constantly evolving and shifting and librarians must be able to evolve along with it
  • Demonstrate good overall knowledge of contemporary culture and current events to help with facilitating customer needs
  • Have demonstrable team player skills 
Application Process

Customer Service – Children’s Services Officer   
Band 4 Level A-D
Knox Library
Permanent full time – 35 hours
$65,474- $71,249 

As the Children’s Services Officer at Knox you must be able to:

Let your imagination guide your work, creating leading edge programs, events and activities which will engage children in our libraries.
Present storytime experiences, with animated reading ability, rhyme and singing/music presentation
Have demonstrable team player skills 

Application Process

How to apply  

All applicants are required to read the Position Description and Conditions of Employment prior to applying. 

Your application should include
Cover letter
With the attached Selection Criteria Form completed

Form 1:  Customer Service Librarian – Response to Selection Criteria 
Form 2:  Customer Service Children’s Officer – Response to Selection Criteria

Applications close 12 noon Wednesday 11 March 2020 and should be sent to:
Specific enquiries can be directed to:
Christine Smith at 9800-6402

Christine Smith
Corporate Manager – Operations 

Unsolicited applications

We do not accept applications, resumes or similar documentation outside the timelines of an advertised position. Any unsolicited applications will be destroyed in accordance with the Corporation’s Privacy Policy. Thank you for your cooperation.

Working in Public Libraries

If you are interested in more information about working in Public Libraries or qualifications / course availability please visit:

Work Experience

Work Experience is the short term placement of students with “host” employers, to provide insights into the industry and the workplace in which they are located. Students are placed with employers primarily to observe and learn – not to undertake activities which require extensive training or experience.

Work experience students include:

  • Secondary College students participating in a school coordinated work experience program or school community placement programs
  • Library related industry placement students – e.g. RMIT, TAFE, University and other TAFE courses such as Certificate 1 in Work Education
  • Youth organisations undertaking community service certificates e.g. Queen’s Guide, Duke of Edinburgh

If you are interested in work experience at one of our branches please contact the Branch Manager at that branch.
All enquiries about Community Service Placement from the Department of Corrective Services or Specialist Work Company Placements for “special needs clients” should be directed to:
Corporate Manager – Operations
Eastern Regional Libraries
1350 Ferntree Gully Road
Please note that branches only take between 1-2 students per term, depending on the size of the branch.

Volunteer Opportunities

Some Eastern Regional Libraries branches use volunteer services for Home Services. This entails delivering books chosen by library staff to housebound patrons in the local area. If you are interested in volunteering please visit the Volunteers page