Literacy Support Services

Leap Into Literacy

Leap into Literacy is a free one-to-one literacy tutoring program for adults who would like support with reading, writing or numeracy. Our trained volunteers are matched with you to work on your own specific goal.

The focus of our program is goals-based. There are no tests, and all sessions are tailored to the needs of the learner.

You and your volunteer tutor will be matched based on availability and best fit. You will meet for one hour each week, at a time and library branch that is convenient for you both.

Our Regional Literacy Officer will talk to you about your availability, goals and location preferences in a short informal interview prior to matching you with a tutor.

Are you eligible?

You are able to access Leap into Literacy as a learner if you require basic literacy support. You must have a goal to improve your literacy. Eligibility for this program will be determined during the interview.


To express your interest in the service, or ask any questions, please call 03 9800 6417 or submit a query here.


If you are interested in volunteering as a Leap Into Literacy tutor, please go to our Volunteers page.

Reading Buddies

Parents – do you struggle helping your child with their home reader? Are you not sure how to help your children choose what to read?

Reading Buddies are here to help!

This program is the perfect opportunity for parents to get some support to help their primary school-aged children to read.

Parents/caregivers and their children will

  • Listen to stories
  • Play games
  • Read together supported by our volunteer Reading Buddy

Are you eligible?

You are a parent/caregiver who would like some more support with your children’s primary school home reading.

To ensure you get the most out of the program, we have a limit of 2 children per adult.

Adults must participate in the session with their child.

Where and when?

Every Thursday during school terms, 4pm-5pm, at Bayswater Library.

More information

View these events on our calendar to learn more – or just come along and give it a try!