Upstream : how to solve problems before they happen

Upstream : how to solve problems before they happen
Heath, Dan, 1973-
  • Item Type: Book - AM I0N A
  • Published: 2020
  • Copies Currently On Shelf:
  • Queue Length: 1

We all have a tendency to work around problems. We are resourceful. We improvise. We’re so accustomed to managing emergencies as they strike that we often don’t stop to think about how we could prevent crises before they happen. Why 'solve' crimes when we could stop them being committed? Why treat chronic diseases when they could be prevented from developing? Why provide shelter for the homeless rather than working to keep people housed in the first place? Why do our efforts skew so heavily towards reaction rather than prevention? The notion of preventing problems is an evergreen need in our professional and daily lives. Which makes Upstream a book for sceptical optimists - across all sectors - who know it's not going to be easy, but who believe that we have the capacity to solve some of our thorniest issues, if only we start to think about the system rather than the symptoms. Drawing on insights from Dan Heath's extensive research, as well as hundreds of new interviews with unconventional problem solvers, he delivers practical solutions for preventing problems rather than simply reacting to them.

Related Subjects

Problem solving.
Critical thinking.


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Location Type Call Number Status
Library Book AM I0N A Coming Soon
Realm Library Book 658.403 HEAT On Loan - Due 06-07-2020
Realm Library Book 658.403 HEAT On Shelf - Culture and Society
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9781787632745 (paperback)

Personal Author:

Heath, Dan, 1973-


Upstream : how to solve problems before they happen / Dan Heath.

Publication Info:

London : Bantam Press/Transworld Digital, 2020.

Publication Info:


Physical description:

ix, 308 pages ; 24 cm.

Content Type:


Media Type:


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Subject term:

Problem solving.

Subject term:

Critical thinking.

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