A wunch of bankers : a year in the Hayne Royal Commission

A wunch of bankers : a year in the Hayne Royal Commission
Ziffer, Dan
  • Item Type: Book - XX(1746155.2)
  • Published: 2019
  • Copies Currently On Shelf:
  • Queue Length: 18
Description

It wasn't even the long list of scandals exposed to a horrified nation -- charging fees to dead people, ignoring blatant conflicts of interest, and taking $1 billion from customers in fees that banks were never entitled to. What made it so fascinating, so heart-breaking, and so enraging was the procession of faces through the witness box, and the team of counsel gazing into the dark heart of banking. Tearful victims, blank-faced executives, hapless regulators, and a couple of utter charlatans all had their day in court, watched by an audience of millions, and revealing -- in their stories -- the material to justify re-shaping the multi-trillion dollar financial services industry that forms a pillar of Australian life. A Wunch of Bankers covers not just the big shocks, but the small moments -- lost in the flurry of daily reporting -- that reveal how companies have used the law, limp enforcement, and basic human behaviour to take advantage of customers. Is there a phrase that judges how much life-insurance spruikers in call centres can terrify you about your impending death -- and the grief-stricken ruins of an estate you'll leave for your bereaved family -- while still being legal? Yes, there is. Was there a meeting in which a bank's executives ignored a warning of "Extreme" from its chief risk officer, to embark on an illegal scheme that accrued $3.6 billion in funds? There was. In A Wunch of Bankers, Dan Ziffer brings out the colour and grit of the royal commission's proceedings, and explores broader issues raised by the testimony.

Related Subjects

Banking law--Australia.
Financial services industry--Corrupt practices--Australia.
Investment advisors--Moral and ethical aspects--Australia.
Consumer protection--Australia.
Banks and banking--Corrupt practices--Australia.
Corruption investigation--Australia.
Banks and banking--Australia.
Consumer complaints--Australia.
Consumer satisfaction--Australia.
Consumers--Australia--Attitudes.

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Knox Library Book 332.1 ZIFF Reserved
Mooroolbark Library Book 332.1 ZIFF On Loan - Due 06-09-2019
MARC Record Data

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ISBN:

9781925849363 (paperback)

Personal Author:

Ziffer, Dan,

Title:

A wunch of bankers : a year in the Hayne Royal Commission / Daniel Ziffer.

Publication Info:

Brunswick, Victoria : Scribe Publications, 2019.

Publication Info:

©2019

Physical description:

362 pages ; 24 cm.

Content Type:

text

Media Type:

unmediated

Carrier Type:

volume

Corporate subject:

Australia. Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

Subject term:

Banking law--Australia.

Subject term:

Financial services industry--Corrupt practices--Australia.

Subject term:

Investment advisors--Moral and ethical aspects--Australia.

Subject term:

Consumer protection--Australia.

Subject term:

Banks and banking--Corrupt practices--Australia.

Subject term:

Corruption investigation--Australia.

Subject term:

Banks and banking--Australia.

Subject term:

Consumer complaints--Australia.

Subject term:

Consumer satisfaction--Australia.

Subject term:

Consumers--Australia--Attitudes.

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