Employment Opportunities

Eastern Regional Libraries Corporation (ERLC) requires a new bank of Casual Staff for relief work in library branches, working on the Knox Mobile, and the Yarra Ranges Flexi Service Vehicle (providing services to seniors and supporting our literacy program).

Casual Customer Service Officers
Classification: Band 3 Level A

Casual Customer Service Officers may work across any of the ERLC libraries to provide a range of services including front line customer assistance and routine library duties such as shelving, retrieving items from lists and answering phones.

Flexibility of working hours is essential.

Applicants with great customer service skills are encouraged to apply:

You must have:

  • Customer service experience in a Public Library and/or experience preferably in a service industry
  • Ability to use a variety of technologies
  • Customer focused attributes, including the ability to respond promptly and courteously to a diverse range of service needs and a good knowledge of library service, products and collections
  • Knowledge of OHS issues relating to lifting and carrying
Documents Provided
The following documents are attached:
Applications
In order for your application to be considered, please include: 
  • A current resume
  • A statement on how your knowledge and skills address the Selection Criteria – Qualifications and Experience required in the Position Description;
  • Form 1 – Availability form
Applications close
5pm Monday 26 August, 2019
and should be sent 
by email only to:
jobs@erl.vic.gov.au

……………..

Casual Knox Mobile Drivers
Classification: Band 4 Level D

As a Casual Knox Mobile Driver you must have, a genuine interest in and love of people from kindergarteners to people who’ve reached the milestone of 100 years; this role builds relationships with all.

Flexibility of working hours is essential.

Applicants with great customer service skills are encouraged to apply. 

You must have

  • An ability to provide conversational time and social support
  • Experience of working with older people, or the capacity, to work in this environment
  • Must have experience of working with children, young people and families or the capacity, to work in this environment
  • Must have a current Medium Rigid Licence or commitment to the process to successfully gain a Medium Rigid Licence
  • A current Working with Children Check, or will undergo such a check and must undergo a Police Check (if required by Aged Care Facility)
  • Availability for early morning starts, festivals and or weekday and weekend work as rostered – will be paid appropriate penalty rates when applicable
  • Has flexibility in relation to working hours
  • Ability to lift / load / courier crates – demonstrated knowledge of OHS issues relating to lifting and carrying – can work alone

This position will also have eligibility to work as a Casual Customer Service Officer – Band 3 Level A.
Please note: You must have an exemplary driving record. For more information about a Medium Rigid Licence please visit www.vicroads.vic.gov.au.

Documents Provided
The following documents are attached:

Applications

In order for your application to be considered, please include: 

  • A current resume
  • A statement on how your knowledge and skills address the Selection Criteria – Qualifications and Experience required in the Position Description;
  • Form 1 – Availability form
Applications close
5pm Monday 26 August, 2019
and should be sent 
by email only to:
jobs@erl.vic.gov.au

……………..

Casual Yarra Ranges Flexi Service Drivers – Seniors
Classification: Band 4 Level D


Be part of the team who promotes lifelong learning and the love of reading by selecting and delivering a range of library materials at a number of Yarra Ranges designated sites including township locations, caravan parks, aged care facilities, festivals and events.

Flexibility of working hours is essential.

Applicants with great customer service skills are encouraged to apply. 

You must have:

  • A creative and enthusiastic approach to work
  • An ability to provide conversational time and social support
  • Experience of working with older people, or the capacity, to work in this environment
  • Current driver’s license and loves driving in all conditions
  • A current Working with Children Check, or will undergo such a check and must undergo a Police Check (if required by Aged Care Facility)
  • Has flexibility in relation to working hours
  • Ability to lift / load / courier crates – demonstrated knowledge of OHS issues relating to lifting and carrying – can work alone
Documents Provided
The following documents are attached:

Applications
In order for your application to be considered, please include: 

  • A current resume
  • A statement on how your knowledge and skills address the Selection Criteria – Qualifications and Experience required in the Position Description;
  • Form 1 – Availability form
Applications close
5pm Monday 26 August, 2019
and should be sent 
by email only to:
jobs@erl.vic.gov.au

……………..

Casual Yarra Ranges Flexi Service Drivers – Literacy
Classification: Band 4 Level D


Be part of the team who promotes lifelong learning and the love of reading for both children and their parents by providing a range of supported library services to childcare centres, play groups, festivals, events or other managed facilities within the Yarra Ranges.

Flexibility of working hours is essential.

Applicants with great customer service skills are encouraged to apply. 

You must have:

  • A creative and enthusiastic approach to work
  • Experience of working with children, young people and families, or the capacity, to work in this environment
  • Must have experience of delivering Storytime sessions, love singing and have a repertoire of rhymes or a willingness to learn and pass successfully the ERLC training program
  • A love of reading and literacy and be a willing participant in inspirational programs and events
  • Current driver’s license and loves driving in all conditions
  • Working with Children Check and Current Police check, or will undergo such a check
  • Has flexibility in relation to working hours
  • Ability to lift / load / courier crates – demonstrated knowledge of OHS issues relating to lifting and carrying – can work alone

Documents Provided
The following documents are attached:

Applications
In order for your application to be considered, please include: 

  • A current resume
  • A statement on how your knowledge and skills address the Selection Criteria – Qualifications and Experience required in the Position Description;
  • Form 1 – Availability form
Applications close
5pm Monday 26 August, 2019
and should be sent 
by email only to:
jobs@erl.vic.gov.au
     

Sending Resumes

All employment is managed centrally from ERL’s Administration Office. If you are interested in a career at Eastern Regional Libraries please send a copy of your resume to:

Christine Smith
Corporate Manager – Employee Relations
Eastern Regional Libraries
1350 Ferntree Gully Road
SCORESBY VIC 3179

Your resume should outline:

  • Customer service skills – Public Library and / or equivalent industry experience
  • Knowledge of Windows applications or Short Industry Training course in or experience with Microsoft Windows applications
  • Other qualifications depending on position you are seeking

All external positions are advertised in Saturday’s Age newspaper and listed on the ERLC website.

Working in Public Libraries

If you are interested in more information about working in Public Libraries or qualifications / course availability please visit: www.alia.org.au

Work Experience

Work Experience is the short term placement of students with “host” employers, to provide insights into the industry and the workplace in which they are located. Students are placed with employers primarily to observe and learn – not to undertake activities which require extensive training or experience.

Work experience students include:

  • Secondary College students participating in a school coordinated work experience program or school community placement programs
  • Library related industry placement students – e.g. RMIT, TAFE, University and other TAFE courses such as Certificate 1 in Work Education
  • Youth organisations undertaking community service certificates e.g. Queen’s Guide, Duke of Edinburgh

If you are interested in work experience at one of our branches please contact the Branch Manager at that branch.
All enquiries about Community Service Placement from the Department of Corrective Services or Specialist Work Company Placements for “special needs clients” should be directed to:
Corporate Manager – Operations
Eastern Regional Libraries
1350 Ferntree Gully Road
SCORESBY VIC 3179
Please note that branches only take between 1-2 students per term, depending on the size of the branch.

Volunteer Opportunities

Some Eastern Regional Libraries branches use volunteer services for Home Services. This entails delivering books chosen by library staff to housebound patrons in the local area. If you are interested in volunteering please visit the Volunteers page.Casual Knox Mobile DriverCasual Yarra Ranges Flexi Service Drivers – Seniors