Employment Opportunities


Casual Customer Service Officer


If you enjoy a challenge and enjoy being busy, welcome.
ERLC libraries are busy lively places with people of all ages using our facilities, services and participating in library programs.

ERLC is seeking a new pool of Casual Customer Service Officers to provide a range of services including front line customer assistance and routine library duties such as shelving.

Availability

  • It is an essential ERLC condition of employment that all Casual Employees have a reasonable availability for work during weekend, weekday, evening (especially Monday and Friday nights) and during School, Christmas and Easter holiday breaks
  • Must have ability to work at any service point within the region

How to Apply

All applicants are required to read the Position Description and Conditions of Employment prior to applying.

Position Description

Conditions of Employment

In order for your application to be considered you must submit a resume and complete the attached forms. The forms can be downloaded via the link below.

Form 1- Qualifications and Experience- Casual Customer Service Officer

Form 2- Availability- Casual Customer Service Officer

Your application should include

  1. Resume
  2. Form 1. A statement on how your knowledge and skills address the qualifications and experience required in the Position Description (Point 9)
  3. Form 2. Availability form

Applications that do not include all of these components may not be considered

Applications close 5pm Monday 20 August 2018 and should be sent to:

Post:

Christine Smith
Corporate Manager – Operations
1350 Ferntree Gully Road
SCORESBY VIC 3179

Email:
jobs@erl.vic.gov.au

Specific enquiries can be directed to:

Christine Smith at 9800-6402


Roster Support Officer


We are seeking an organised and detail oriented person to join Eastern Regional Libraries Corporation Roster Support Team.
ERLC libraries are open 787 hours a week across 15 locations and employ 142 staff. We are busy lively places with people of all ages using our facilities, accessing our services and participating in library programs.

An exciting opportunity is available for a Roster Support Officer to join the team based at Eastern Regional Libraries Administration.

The Roster Support Officer (RSO) will be responsible for the rostering and scheduling of staff to provide a reliable and consistent service in accordance with ERLC service delivery plans.
A particular focus of the position will be to ensure that the branch and specialty service rosters are appropriately filled in accordance with service demands and within Roster Support Guidelines.
This is permanent part time (20 hrs per week) position.

How to Apply

All applicants are required to read the Position Description and Conditions of Employment prior to applying.

Position Description

Conditions of Employment

In order for your application to be considered you must submit a resume and complete the attached form. The forms can be downloaded via the link below.

Form 1- Qualifications and Experience- Roster Support Officer

Your application should include

  1. Resume
  2. Form 1. A statement on how your knowledge and skills address the qualifications and experience required in the Position Description (Point 9)

Applications that do not include all of these components may not be considered.

Applications close 5pm Monday 20 August 2018 and should be sent to:

Post:

Christine Smith
Corporate Manager – Operations
1350 Ferntree Gully Road
SCORESBY VIC 3179

Email:

jobs@erl.vic.gov.au

Specific enquiries can be directed to:
Christine Smith at 9800-6402

 

Tenders

Current tenders:
There are no current tenders.

Sending Resumes

All employment is managed centrally from ERL’s Administration Office. If you are interested in a career at Eastern Regional Libraries please send a copy of your resume to:

Christine Smith
Corporate Manager – Employee Relations
Eastern Regional Libraries
1350 Ferntree Gully Road
SCORESBY VIC 3179

Your resume should outline:

  • Customer service skills – Public Library and / or equivalent industry experience
  • Knowledge of Windows applications or Short Industry Training course in or experience with Microsoft Windows applications
  • Other qualifications depending on position you are seeking

Resumes are then kept on file for 12 months from date of receipt and you will be contacted by post when ERLC next advertises a position suitable to your resume. All external positions are advertised in Saturday’s Age newspaper and listed on the ERLC website.

Working in Public Libraries

If you are interested in more information about working in Public Libraries or qualifications / course availability please visit: www.alia.org.au

Work Experience

Work Experience is the short term placement of students with “host” employers, to provide insights into the industry and the workplace in which they are located. Students are placed with employers primarily to observe and learn – not to undertake activities which require extensive training or experience.

Work experience students include:

  • Secondary College students participating in a school coordinated work experience program or school community placement programs
  • Library related industry placement students – e.g. RMIT, TAFE, University and other TAFE courses such as Certificate 1 in Work Education
  • Youth organisations undertaking community service certificates e.g. Queen’s Guide, Duke of Edinburgh

If you are interested in work experience at one of our branches please contact the Branch Manager at that branch.
All enquiries about Community Service Placement from the Department of Corrective Services or Specialist Work Company Placements for “special needs clients” should be directed to:
Corporate Manager – Employee Relations
Eastern Regional Libraries
1350 Ferntree Gully Road
SCORESBY VIC 3179
Please note that branches only take between 1-2 students per term, depending on the size of the branch.

Volunteer Opportunities

Some Eastern Regional Libraries branches use volunteer services for Home Services. This entails delivering books chosen by library staff to housebound patrons in the local area. If you are interested in volunteering please visit the Volunteers page.